ECG Fails To Publish ‘Dumsor’ Timetable, Tells Customers To Brace Up For More Outages

The Electricity Company of Ghana (ECG), has informed its cherished customers to prepare for the worst during peak hours, between 7pm and 11pm, until the company is able to resolve all its challenges.

According to the power distributor, some 630 transformers in certain communities at its operational zones and areas, are currently above capacity, as a result of increase in power consumption by customers.

In a statement, the company said “The situation may result in blown fuses and broken conductors causing outages, especially during the peak load period (7pm-11pm) in the affected areas”.

It, however, could not publish the much-anticipated load-shielding timetable to its customers, who are for some time now, been demanding the timetable to plan their daily activities.

The latest statement informing cherished customers about the current state of affairs, management said it is embarking on transformer upgrade as well as ongoing new projects to relieve these transformers to ensure a more reliable power supply.

“Customers within the under listed communities/localities are therefore advised to report any localized outage or voltage fluctuations to the ECG Call Center on 0302-611611 (also available on WhatsApp) or reach us on our social media handles via ECGghOfficial (Facebook, Twitter, and Instagram) for prompt rectification,” it said.

“We continue to seek the support and patience of affected customers as we work to improve our power distribution system,” the statement added.

ECG called for the support and patience of affected customers as it continues to work to improve Ghana’s power distribution system.

Meanwhile, earlier this month, the Managing Director (MD) of the Company, Samuel Dubik Mahama, in addressing the frequent power disruptions commonly called ‘dumsor’ in local parlance said, the company was facing some maintenance issues.

He claimed that because the company works with machines, they are prone to malfunction at any time, resulting in the problems people are facing.

“We are having major maintenance issues. The issue we are having now has nothing to do with fuel. You are relying on a power plant that is to give you about 360 megawatts then around 4 pm the gas emergency safety valve has a problem. What do you do? It is a machine,” he said.

In a related development, former President John Dramani Mahama and the NDC minority in Parliament have constantly insisted that the government releases a ‘dumsor’ schedule to aid businesses in planning.


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