MASLOC Begins Digitalization Training For Staff

The Micro Credit and Small Loans Center (MASLOC) has commenced a two-day training programme for its workers, as part of the nationwide digitalization technology being rolled out at the Accra Digital Center.

The two-day training session, which began yesterday, October 5, in Accra, is intended to familiarize employees with a new software that will resource the institution’s credit and other aligned departments to efficiently process, disburse and recover approved loans to clients.

Because of the features, the new Loan Management Software (LMS) is expected to provide the best efficiency for loan processing.

The full implementation of the phases of the software will allow MASLOC to eliminate its manual processes and align its system on an improved platform, compatible to new and complex modern banking systems used globally.

In an age of technological advancement and with institutions migrating to advanced secure digital platforms, the Loan Management Software training will not only equip and improve service delivery to clients through a secure database, but will also complement efforts to promote all categories of customers to patronise services through simple and personalized solutions, such as mobile applications and USSD short codes.

Chief Executive Officer of MASLOC, Hajia Abibata Shanni Mahama Zakariah, addressing the media, said, “The goal is to equip our key users to use the software while we coordinate the full of implementation of the system to the benefit our customers.”

“The training is for participants from our credit, IT, finance and audit departments as well as sector managers, regional and district credit managers, credit officers and regional accountants,” she added.

She indicated that, “MASLOC’s digital infrastructure would be leveraged by MSMEs, cooperatives, business associations and individuals to automate, innovate, build capacity and access credit at competitive interest rates.”

The training follows the announcement, of support from the African Development Bank (AfDB), through the Ministry of Finance, to boost MASLOC’s determination to establish a strong digital infrastructure to support its operations.

Participants are expected to leave the programme with new knowledge and skills in line with the CEO’s strategic vision to automate all MASLOC operations to create a paperless loan application, loan repayment and efficient recovery system.

Source: Anchorghana

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